Refund policy
During 30 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. Tandkvist cannot accept returns where labels have been removed.
You are responsible for the shipping of returned items back to Tandkvist. Items lost in transportation or Items lost in transportation or can not be delivered because the mistake of the third party (courier and express service) will not be compensated for.
Shipping charges on returned merchandise are at the customer's expense. However, Tandkvist will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser's account. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs.
You are responsible for the shipping of returned items back to Tandkvist. Items lost in transportation or Items lost in transportation or can not be delivered because the mistake of the third party (courier and express service) will not be compensated for.
Shipping charges on returned merchandise are at the customer's expense. However, Tandkvist will not charge additional shipping on exchanges. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser's account. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs.